81000395 Error - Service Temporarily Unavailable

You see this error, when trying to sign-in, using Windows Live Messenger 9, or 9 Beta. We noticed it may also happen when you are already logged in.









Follow these simple steps:

- exit WLM 9, or previous version of MSN
- remove WLM leaked Beta version
- download latest full version from official site
- install WLM

This problem is Beta related, it's nothing wrong with your settings and PC at all.

Fix 8100030e and 800701f6 Errors

When you start MSN Messenger or WLM (Windows Live Messenger), you are unable to sign in the following message is displayed:

"Signing in to Windows Live Messenger failed because the service is temporary unavailable." Error Code: 800701f6 or 8100030e.


Tips to solve this error:

1) Register softpub.dll.

Click Start Button, then click Run, type regsvr32 softpub.dll. Restart MSN Messenger or Windows Live Messenger.












2) You may need to MSN Messenger (Windows Live Messenger) to the allowed list of programs in your firewall.




















3) Double click on the clock in the Windows taskbar and make sure the system clock is set correctly.

Windows Live Messenger Error 80048821

SYMPTOMS
Windows Live Messenger could not sign you in because the sign-in name you entered does not exist or your password is incorrect. Error code: 80048823

SOLUTION
Before you start. Did you enter correct Username and Password?

1. The date on your computer needs to be set properly. Double click the clock verify that the time and date are set.

2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase).

3. Change your password at http://passport.com to something smaller (under 10-12 characters), then try signing in again.

4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc.), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case.

5. If you disabled your firewall in the past, it still may be blocking Messenger. Try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled).

6. Clear your IE cache and cookies. Open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button.

7. Check your IE Security settings. Open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK.

8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll

9. If using MSN Messenger 7, click the Tools menu, then Options, then Connection category, click the Advanced Settings button, uncheck all the options, click OK twice and then try again.

Update(4.2.2008): check helper's solutions posted below

Unable to Sign in to MSN Messenger, Error Code 80048869

Please download, install and then run the Windows Installer CleanUp Utility and click on the line(s) that show MSN Messenger(s) and then select the Remove button as pictured below.




















Before trying to re-install MSN Messenger open up IE and then go to Tools -> Internet Options -> General -> Delete Files -> select Delete All offline Content and then select OK and then OK.

Then, go to explorer and delete the MSN Messenger folder typically located in C:\Program Files\MSN Messenger. Re-boot your computer and then go to the MSN Messenger Download Site and re-download the latest Messenger. Do not choose to open it - instead download the entire program to your desktop as pictured below;




















You should now have a completely removed MSN Messenger program, a cleared out Internet cache and a new download of the MSN Messenger program on your desktop. It's important to have followed the steps above in the proper order as outlined.

Now install the new Messenger by clicking on the icon and following the on-screen prompts and then re-start and re-try to see if the issue is gone.

If the issue persists then please visit Windows Update and ensure that all updates are installed for your operating system. If you find some that were not installed please install them and then re-start your computer and re-check for MSN Messenger functionality.

If this doesn't work, check:
http://msn-errors.blogspot.com/2006/11/i-cannot-sign-into-msn-messenger.html

I cannot sign into MSN messenger

WLM isn't getting connected?


There are few tips how to fix the problem:

ExplanationIssues which all boiled down to the same cause:- Attempting to login but all you get is eternally spinning buddies- Login works but you can't add contacts- Login works but you don't get any contacts- Error codes when signing in (for example 81000314)Cause of problems:
An outage in one of the data centers which prevented some people from updating or accessing their contacts.This has been fixed, but contacts added during this outage will unfortunatly be lost and need to be added again.

Some back end systems had trouble with the handshaking (technicial term to indicate the communication protocol between systems): Messenger was trying to send a request for the contact list and the response it was getting was't what was expected due to modifications on other back end systems.

To fix this you need to delete the cache of this handshake policy. Once this cache is deleted a new and fixed handshake can take place and the errors will be gone.FixDelete you handshaking policy cache:

Exit Messenger completely (this means right clicking the Messenger tray icon and choosing Exit).

Open your registry editor (Start > Run > regedit.exe) and navigate to: for Messenger 8.0: HKCU\Software\Microsoft\MSNMessenger for Messenger 8.1: HKCU\Software\Microsoft\WindowsLive\CommunicationsClient

Once there, you must remove the following subkeys: for Messenger 8.0: Policies for Messenger 8.1: Shared
Close your registry editor and restart Messenger.Make sure you don't delete or modify anything else. Wrong alterations can cause serious problems for Windows.

For those who are not comfortable editing the registry, I've made a registry file which will do these alterations for you. Simply download the file, save it and run it:

http://home.scarlet.be/~tsf54471/msn/deletehandshakingcache.reg