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Msn Errors

Windows Live Messenger Error 80048821

SYMPTOMS
Windows Live Messenger could not sign you in because the sign-in name you entered does not exist or your password is incorrect. Error code: 80048823

SOLUTION
Before you start. Did you enter correct Username and Password?

1. The date on your computer needs to be set properly. Double click the clock verify that the time and date are set.

2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase).

3. Change your password at http://passport.com to something smaller (under 10-12 characters), then try signing in again.

4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc.), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case.

5. If you disabled your firewall in the past, it still may be blocking Messenger. Try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled).

6. Clear your IE cache and cookies. Open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button.

7. Check your IE Security settings. Open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK.

8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll

9. If using MSN Messenger 7, click the Tools menu, then Options, then Connection category, click the Advanced Settings button, uncheck all the options, click OK twice and then try again.

Update(4.2.2008): check helper's solutions posted below

41 comments:

John.C said...

thank you so much!

Anonymous said...

My Msn Got Hackedd *&& Whoever Hack it chenged my pass...Soo I MadeNeww Msn && Now My New Msn Doesnt Work Either && I Tred All The Tips Nothing Works..HELP!!
Anyy Advice??

Jase said...

Try and install the new msn messenger, the old ones can stop working and it does say this when the updates pop-up.

:-)

If that doesn't work make another account xD

Anonymous said...

what i can do i forgot my password

Helper said...

Error: 80048821
If you are encountering the error 80048821 when you sign into Messenger try the following:

1. Visit http://account.live.com .

2. Click Sign in with a different account.

3. Enter the Windows Live ID that you use with Messenger and the correct password.

4. Click Sign in to verify that you can successfully sign in by using this account.

5. If you are unsuccessful, try to reset the password. To do this, follow these steps:
5.a. Visit http://account.live.com .
5.b. Click Sign in with a different account.
5.c. Enter the ID, and then click Forgot your password.
5.d. Follow the steps in the wizard to reset your password.
5.e. If you need help resetting your password because you cannot remember your secret question and answer or alternate e-mail address, contact Windows Live ID support. To do this, visit the following Web site, and then select Windows Live ID:
http://support.live.com
5.f. After you successfully reset your password, go to the next step to update the settings.

6. If you are successfully signed in by using your account, remove the saved credentials, and then reenter the updated credentials. To do this, follow these steps:
6.a. In the Messenger sign-in window, select your e-mail address from the E-mail address drop-down list. If you do not see your ID on the list, go to step c.
6.b. Click Forget Me, and then click Yes to confirm the deletion.
6.c. Type your e-mail address and your password.
6.d. Select the Remember Me and Remember my password check boxes to save your sign-in information, and then click Sign in.

Anonymous said...

How do I sign up Live msgr using my gmail id. It still gives the same error 80048821 even on typing correct (in all aspects) password. Pls guide me..


Thnks!

Anonymous said...

I know this way sounds stupid, but it actually worked for me, so I guess you never know. I accidentally typed out all my information (ID, and pass.) in capitals, and it worked!

allyooper said...

I know whats wrong with my msn.
My "friend" has this program he can run and it makes people not be able to log onto their msn.
and I get error code 80048823.
But when he stops running the program I can log in.
I need help. please.
I need to find away to get past the program and back on my msn so I can delete and block this "friend" of mine.

Anonymous said...

man thanks soooooooooooooo muchhhhhhhhhhh!!!! :DDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDD

Anonymous said...

Caps worked great THANKS

Anonymous said...

someone added me to msn and froze my account by using a freezing program that types incorrect passwords into your account till you cant sign in anymore. i need to unfreeze it. how can i unfreeze my account? the error code is 80048821. PLEASE HELP!

Anonymous said...

need help still having error code 80048821 when sign in to messenger what to do

Anonymous said...

TRY YOUR EMAIL IN ALL CAPS IF ITS AN OLD MSN ACCOUNT.
Worked for me.

Anonymous said...

hello there, everytime i need to sign in to use my hot mail account or msn service, i mean the messenger, i need to go through the process of changing my password. daily i change my password. this is tiring. can anyone help pls? thanks

Anonymous said...

1-if you have XP OS make sure
you have installed .NET on your computer
2-push FORGET ME on the entering screen (works great)

Anonymous said...

Anonymous said...
TRY YOUR EMAIL IN ALL CAPS IF ITS AN OLD MSN ACCOUNT.
Worked for me.

13.10.08
-----------------------------------
This woked for me as well I had a this Hotmail account for 9 years. this work like a dream :-)

thank you much

Anonymous said...

i am really sruck my msn does not work i have tried with capitals i don't have any friends yet. Pls give some advice thanx

Anonymous said...

THIS SOUNDS SO STUPID I JUST TRIED A CAPITAL FOR THE FIRST LETTER AND GUESS WHAT IT WORKED.
I CAN'T BELIVE IT
I AM OVER THE MOON
,.;:"'":;.,

Anonymous said...

I AM SO THE OPPISITE THIS IS A THIRD IN A ROW IT HAS STOPPED WORKING
AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH!

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Anonymous said...

That is crazy tried everything then read about the CAPS issue and bingo can now login
Thanks guys

Anonymous said...

Damn CAPS worked for me - web messenger worked fine, but not messenger. CAPS fixed it (how f*ed is that!)

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Anonymous said...

you are SOOO FRICKING AWSOME. ALL THE FIXES DID NOT WORK UP UNTILL I RAN THE .DLL FILES FROM THE RUN BOX. YOUR A STINKING GENIUS.. THANK YOU SOO MUCH. YOUR FREAKING AWSOME. THIS PERSON ROCKS....

Anonymous said...

sooooooo stupid of me, i didn,t write my user name correctly
80048821

Anonymous said...

Error Code:8e5e0152
Cannot sign me in because it is temporarily unavailable!! =/
But my other account los in straight away, ad everybody elses msn works fine!
It is onl my mai account that does not work, I have the feeling someone might hav disable my main account frm windows live as it works on sites such as ebuddy and iloveim!!!
Please help!

Anonymous said...

hello. before ohh sorry yet yesterday my msn was in normal worked,and it was normal work with my pssword, and i was sleep all night and i was wake up and bla bla bla and... later i was open my computer and open Windows Live Messenger and click to sign in and i wait to open but something wrong ,and i was wait and i look it was just to Show details and i click this and it was (Error code: 80048821) and i was tried sign in again and again and i don't know but it don't work still. so plz someone can help me in this, i will be so happy to help me because i don't want again had new acount on this, i will wait on answers. Polly

Andy said...

This error code can be caused by the lack or loss of windows a windows live account. If your trying to log into messenger when the account isn't there this is the code it gives.
Try simply (re) registering your email addy/account & verifying it again. I've used this method & it works.

yu22 said...

I don't know what had happened to my msn, I can still sign in yesterday but now it can't. It shows error code 80048823. I'm pretty sure that my email and passwords are correct but why can't I sign in? I tried to reset my password, but it can't sent to the hotmail, it did not send to the alternative email neither. PLS HELP!! thx for the time.. hope to hear from u soon!

Anonymous said...

hi
have read thru all the posts on here and cant find anything similar to my problem. basically i cant actually type into the password box...no curser appears and when i type of course nothing appears. got error code 80048821 one time, other than that it tries to sign in but then just stops and stays on login page. doesn't show an error code or anything.
have tried sorting out the firewall and tried typing in caps but neither work. any suggestions as to what to do? dont even kno where to begin with this :S

Anonymous said...

Hi, i just created a NEW gmail account and it doesnt seem to be able to login to windows live messenger, with the error code 80048821. I made sure my email address was correct, and that my password was also correct. I tried changing to a new password to see if that would work, but no luck.

The weird thing is, that my OLD gmail account is able to login fine.

Any suggestions?

Thanks in advance.

Anonymous said...

stupid program that MS keeps asking to change sign in names for - stupid and typical of MS to make it riddled with holes and bugs.

Bjartar said...

Hotmail.com works.... just that MSN 2009 doesn't work... worked perfectly fine before

pal said...

I forgot the answer to your secret question, wt can i do ?

justvater said...

when i went into run and typed in: regsvr32 initpki.dll

i got an error message saying:

(

The module "initpki.dll" failed to load.

Make sure the binary is stored at teh specified path or debug it to check for problems with the binary or dependent .DLL files.

The specified module could not be found.
.

)

How do I fix that? Please e-mail me if you have a solution justvater@yahoo.com

Anonymous said...

I have tried all of this!

help me!

still got error code:80040154

FREKEN HATE MSN!

Anonymous said...

guys just open Internet Explorer - go to File > and untick Work Offline...

s1tanya said...

hey ummmm. HELPPPPP , i have tried everything on this page and am totally stuck . my life is becoming really depressing without an msn. plsss i really need help

nyrten said...

I hate MSN...I tried all the way that people said in this page but it still shows me THE WINDOW OR LIVE ID U ENTERED IS INCORECT :S:S:S with the same data i get in gMail...can anyone help me???

Anonymous said...

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Anonymous said...

THANK YOU SO MUCH (IN ALL CAPS) THIS WORKED FOR ME!! :)

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