Msn Errors Are you looking for Windows Live Messenger and MSN fixes? This is right place for you!
Msn Errors

I cannot sign into MSN messenger

WLM isn't getting connected?


There are few tips how to fix the problem:

ExplanationIssues which all boiled down to the same cause:- Attempting to login but all you get is eternally spinning buddies- Login works but you can't add contacts- Login works but you don't get any contacts- Error codes when signing in (for example 81000314)Cause of problems:
An outage in one of the data centers which prevented some people from updating or accessing their contacts.This has been fixed, but contacts added during this outage will unfortunatly be lost and need to be added again.

Some back end systems had trouble with the handshaking (technicial term to indicate the communication protocol between systems): Messenger was trying to send a request for the contact list and the response it was getting was't what was expected due to modifications on other back end systems.

To fix this you need to delete the cache of this handshake policy. Once this cache is deleted a new and fixed handshake can take place and the errors will be gone.FixDelete you handshaking policy cache:

Exit Messenger completely (this means right clicking the Messenger tray icon and choosing Exit).

Open your registry editor (Start > Run > regedit.exe) and navigate to: for Messenger 8.0: HKCU\Software\Microsoft\MSNMessenger for Messenger 8.1: HKCU\Software\Microsoft\WindowsLive\CommunicationsClient

Once there, you must remove the following subkeys: for Messenger 8.0: Policies for Messenger 8.1: Shared
Close your registry editor and restart Messenger.Make sure you don't delete or modify anything else. Wrong alterations can cause serious problems for Windows.

For those who are not comfortable editing the registry, I've made a registry file which will do these alterations for you. Simply download the file, save it and run it:

http://home.scarlet.be/~tsf54471/msn/deletehandshakingcache.reg

76 comments:

Anonymous said...

Thanks man... it works!!

Anonymous said...

Does this also work for the 80072efd error? cos i did it but..
i downloaded the file... and i ran it: it said "blabla suceeded", and when i tried to star msn I still got the 80072efd error....

Thanks for your time

Anonymous said...

you should save it as blabla.reg ... then run it!

Anonymous said...

http://msn-errors.blogspot.com

tartissxy said...

i cant sign in to msn messenger i keep getting a error code 800401f3 please can anyone help me?

Admin said...

You should try this solution:

http://msn-errors.blogspot.com/2006/12/unable-to-sign-in-to-msn-messenger.html

Anonymous said...

I cant sign into windows live messenger

error code - 8004888d

please i need HELP

Anonymous said...

im very sad atm :(

i cannot sign in using my account, but i can with everyother account, i have more than one.

the one i cannot access is the one i use :(

its not only on WLM but on every messenger i can think of. i can still access hotmail though.

any suggestions (ive already tried the ones on this site)

Timmi said...

Let me guess... you have hotmail account?

You better export all of your contacts and inmport it to gmail account.

Anonymous said...

i have not been able to sign into messenger live for 3 weeks now and am getting pretty p***** off i have lost a lot of connections! i have tryed everything from uninstalling reinstalling all the advice u have given and i still can't sign in!!!!!!! please please help....

Anonymous said...

PLEASE HELP!
Cannot sign into Windows Live messenger. It Says:
"Signing into windows live messenger failed because the service is temporarily unavailable
error code: 8004888d

Anyone who can help is a life saver!!!!!!!

Ami said...

I can't sign on with WLM, error code 8004888D keeps coming up. Any suggestions??

Anonymous said...

Check 1st post!

Anonymous said...

i downloaded the thing at the bottom of the instructions and ran it but it didnt do anything the error code is 80040154 what is the problem and how can i sort it out plz help me and thanks for your time.

Anonymous said...

Yay i have been without this for months and found this, Tried everything that was suggested and one of them must have worked because messenger is up and running again.

Cheers guys

Anonymous said...

thank you very much i did wat u said and it worked.:)

CreditGooroo said...

I have never used MSN messenger. But my friends are always telling me about some mistakes in their MSN messenger…
Thank you for this blog, it is really helpful for MSN users.

Anonymous said...

i have a problem i can sign in all my other accounts but not this one
and the error code is 80048823, which is when you enter the wrong password or email and i am sure i put the correct ones but it doesn't work but when i sign in with another account it works. the email account i want to sign in with has a dash in it. could that be the problem?
please help!!!

Anonymous said...

Hi i insalled the msn messenger to my computer but when i press the icon of the msn nothing comes out actually when we press the icon of msn the msn should appear and i can log in but i can't longing cuz nothing appears when i press the icon . I've been trying the advices that shows above but did'nt work.

skinhead said...

help need cant get on msn bin trying for weeks eny ideas just keep getting this code come up 80048820 thanks paul west of england

Mark said...

Helpful tip, thanks.

Do have an equivalent piece of advice for someone unable to sign into her MSN account on an Apple Mac? Her siblings can sign on to MSN with this computer, and she can sign on to her MSN on other computers.

In hope... Mark markgriffith@yahoo.com
http://www.otherlanguages.org

Anonymous said...

ya it works thx

Anonymous said...

having trouble signing into msn and also long time getting on msn home page, when i try to sign into messenger get error80048820 do anyone know how to fix this, it is really fustrating!! thanks

Anonymous said...

It works perfectly thks in advance!

Anonymous said...

ok,tis is sooooo freaking annoying to D; there is no error code tah's the same as mine D; mine is "80072745" ~! pls tell me wat to do!!!

Anonymous said...

would this work for msn 7.0

Anonymous said...

right my msn dosnt want to work at all error code b4 i used dat file in the post wa 80072745 after 80072745 no1 ealse can sign in on my laptop aswell if any1 can help me e-mail me @ brucexjackson@hotmail.com

Anonymous said...

You are a genious, i have been trying for MONTHS to fix one error and this did it in 2 seconds!!! THANK YOU SO SO MUCH!!!!

alison said...

hi i am trying to sign in to messenger and it said, sign in to .net messenger service failed because the service is not compatible with this version of porgram so witch porgram do i need?i have windows xp thanks

Anonymous said...

Thanx for the solution!

Anonymous said...

MAKE SURE THAT YOUR TIME ON THE COMPUTER IS RIGHT!!!

THATS WHAT I HAD WRONG!!

Anonymous said...

hi, it wont let me sign into MSN, and when i try it says, "We cant sign you into windows live messenger, your contact list is not available right now, please try again later, error code: 84cc0020 PLEASE HELP ASAP! thanks

Anonymous said...

hi, it wont let me sign into MSN, and when i try it says, "We cant sign you into windows live messenger, your contact list is not available right now, please try again later, error code: 84cc0020 PLEASE HELP ASAP! thanks

Anonymous said...

Hi, may be i can help u all. U all use what version of MSN?

Anonymous said...

heyy...it says "your connection with windows live messenger has been lost...please wait ...seconds

Anonymous said...

Ok listen up i am trying to login And i tried every solution the weird thing is i can login with other emails but not this one is there any explaination for this??

Anonymous said...

i have the same prob too! i cannot log in with my hotmail account but i can log in with others' using the same laptop. how can i solve this? i've even tried updating my msn to the newest version.

Bethii2k8 said...

MSN won't let me sign in, it just keeps coming up with the same message 'we can't sign you in because the service is temporarily unavailable' the error code it keeps coming up with is 8e5e0125. Please help!!!

Anonymous said...

My msn just wont load, when I go onto the msn homepage and click messenger, it tells me to download it when i already have. Then if it does load, it says error send error report or dont send. Can anyone ttell me what i should do>?

Anonymous said...

i had download the msn...but it has deleted...and now i can't download it again...what i suppose to do?...


in greek: eixa katevasei to msn alla diagrafike mono t kai tora dn mporo na to katevaso...ti prepei na kano?

Anonymous said...

If your MSN or yahoo or facebook or myspace or more ...doesn't work go to http://www.meebo.com/

and it will work !

GOOD LUCK !!

Anonymous said...

can any one here help me please it wont let me sign into MSN,when i try to sign in it says, "We cant sign you into windows live messenger, your contact list is not available right now, please try again later, error code: 84cc0020!!!!!!

what i supoose to do
ican't do my jop

please....please help

if any one knows snd to me amail message in mona_toto_18@hotmail.com

thanks....

Anonymous said...

amazing! thanks very much!

Linda said...

hi there!

I need help.. I can't sign in.. My error code is 8000401a..

Please help!

Thank you very much in advance!!!

Anonymous said...

i caint sighn in2 my WLM i really dont know wat 2 do it told me 2 install a new type of messenger i did dat but it still wont let me sighn in :( my error code is different from the rest its 85ae001d any solutions please help

Anonymous said...

need help wlm is not working it is saying that the service is temporally not avilable it is saying this now for 2 weeks error code 8e5e0152

jay said...

Hi i cannot sign into my msn messenger error code is 80072f7d
, it says your contact list is not available right now please try again later. i have been tryin to log in from last two days and its the same error coming up please help me
thanks

jelvin said...

Do they required to update ? I can't sign in even though i already updated the msn.

netino78 said...

worked for me try each code at a time the last one takes a while

Anonymous said...

solution to error 8000401a
by arbind_raj - 9/21/09 10:32 AM In reply to: Windows Live Messenger: Error 8000401a by Otherlisk
Click on start
then click on Run
type regedit (Open Registry Editor)

Goto
HKEY_CLASSES_ROOT\AppID\

Then search this entry & delete it
380689D0-AFAA-47E6-B80E-A33436FE3


Enjoy Live Messenger

Anonymous said...

im a 13 year old guy and i need help signing in , whenever i try and sign in it says my password or username is incorrect.. please help me!!!

Sam Stradling said...

when i try to sign into msn i get this error
Windows Live Communications Platform has encountered a problem and needs to close. We are sorry for the inconvenience.
it then goes back to the enter email and password screen :(
can anyone help?

tooly228 said...

Thanks! So simple and easy. Just a word of note for others, from 8.1 - the current version of MSN, it will be under Microsoft>Windows Live> Shared not under MSNMessenger.

Anonymous said...

my msn doesn't work...
when i tried logging into my hotmail it says:
The Windows Live Network is unavailable from this site for one of the following reasons:
-This site may be experiencing a problem
-The site may not be a member of the Windows Live Network

Anonymous said...

I had to restart my laptop because it was playing up. As soon as I had got my laptop working again I downloaded msn messenger again. Msn messenger is ready for me to use but whenever I sign in it doesnt seem to do anything it stays white on the bits where you can choose to be automatically signed in. Please help me.

Anonymous said...

when i sign into msn messenger, it automatically signs itself out. Could someone tell me the reason for this and how can i fix it ?

Olya said...

please help me!!!! i have error 84cc0020! already tried to delete contact lists on pc, repair messenger, reinstall - nothing helps!!!!!!!!!!

please send me ur advices to olya_at@hotmail.com!!!!!!!

many thanks!!!!!

Anonymous said...

[I'M BRAZILIAN. I GUESS YOU'LL BE ABLE TO UNDERSTAND ME.]
MSN says:
"Your contact list is not available right now. Please try again later"
80072f7d error.
ONLY FOR ONE OF WINDOWS USERS.
WHAT TO DO?
THANKS...

Anonymous said...

i get an error!
its 8007007e
Won't let me sign in msn. i tried everything and it still doesn't work.

Anonymous said...

if this helps anyone cause it certainly helped me.. I turned off Remember me and not had a problem since.

Anonymous said...

Well I acquiesce in but I about the brief should prepare more info then it has.

Anonymous said...

What do i do if my msn has the error code 8e5e0158

judith said...

mins coming up with the code
8bad0002 can any 1 help me ass i need 2 get on 2 it

Anonymous said...

I have an error 80048823 I've been trying to get into my msn since 2 weeks but it wont let me in even when I put my password,it keeps on saying I have wrong password.Please can you help me?

benjamin_d said...

wlmsays my contat list is not ready this has been happening alday but i can get on hotmail plz help me i need to test out my new web cam

Anonymous said...

any solutions for error code
801941f7?

Anonymous said...

my msn wont come up at all, where i have to sign in. it just comes up with a box saying windows live messenger has encountered a problem and needs to close. the some more writing, with 'send error report' or 'dont send' how do i fix this?

Anonymous said...

i cant sign into to messanger, it comes up with code error 80072edf

Anonymous said...

I cant sign in to msn because I sign in and it automaticly signes me out Please help me because I have already tried the link that was given but it did not work out Please help me p

Anonymous said...

i cant sighn to msn its telling me i its temporarly unavailable i need a quick solution

Anonymous said...

i cant sighn to msn its telling me i its temporarly unavailable i need a quick solution

Anonymous said...

yes and i also receive error 80048051

Anonymous said...

error code: 8000401a
please help! :'(

christal said...

error code 80048821??

Anonymous said...

Error code: 800488fb. wont sign me in.. help please!

Anonymous said...

80194193 error code...

I'm good at using forums for fixes, but no one seems to see the same error I have. I'm getting a 80194193 error, which is still saying the ole' "....try again later" message. What can I do!? Anything? I've updated the registry, I've deleted and re-installed...nothing seems to work.

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