Msn Errors Are you looking for Windows Live Messenger and MSN fixes? This is right place for you!
Msn Errors

MSN Keeps Signing out

MSN keeps signing out?

Shut down Windows Live Messenger.

Click Start
Click Run
Enter: %appdata%\microsoft
Click OK.

Then right click the MSN Messenger folders, choose Delete, and then confirm the operation.

143 comments:

Anonymous said...

just tried this, no roblems yet will repost to keep y'all informed. my gf was getting p'ed off with me disconnecting 10 mins of searching later and i find this :D

hope it works

Anonymous said...

me agen (from above) it might work for u but mine jus disconnected

Maki said...

Hm... it works for me. Maaaaaaaaaany thanks. You're mine LIFE SAVER :D

NikNaks said...

Wow thanks. This has worked brilliantly! Nice work ;)

Rousseau said...

the folder keeps coming back and my msn starts disconnecting again... is there any way to stop the folder from returning?

Anonymous said...

my msn still keeps on signing out. any other fixes for this?

Anonymous said...

It works perfect for me..

Anonymous said...

seem to be working at the moment but be sure to sign out!!
thanks!!!

Anonymous said...

sorry it didn't work!!! its dam anoying!!

Anonymous said...

It works after restart...

Anonymous said...

MSN keeps signing out every minute and I don't get d/c from the Internet. Why?

Rob said...

Folder keeps appearing back & im still dc'ing. Its so irritating as my internet is fine!

Anonymous said...

Hey, it's not working.. Even the folder keep coming back and it keep sig-out.. How to solved? Pls help...

Paadzer said...

it's driving me crazy i keep having to rejoin group chats on msn and this so-called solution does not work.

I have installed 3 versions and none make any difference

lins said...

dint work still login on an off as it chooses

Anonymous said...

It works fine for me. I'm glad that I've found this site!

Austria speaking here :)

Anonymous said...

didnt work at all!!!!!

Anonymous said...

BRRRRROOOOOOOOOOOMMMMMMMMYYYYYYY

Anonymous said...

it does not work, msn, pull your finger out of your bum and fix the bloody problem

Anonymous said...

dont work!!!!!!!!!!

Al said...

Doesnt work for me :( does anyone have any ideas?!

Anonymous said...

HI, i just tried it with mine, and guess what after 3 seconds it got dosconnected again and again.

Anonymous said...

DOES NOT WORKKKKKKKKKKK

Anonymous said...

just use ebuddy until they sort their stuff out

Anonymous said...

It worked for only 30 minutes... I've tried many times, but...

Anonymous said...

it didnt work for me
any other ideas???

Anonymous said...

which file do i delete? there are about 30 files

Anonymous said...

windows live msn keeps disconnecting every minute and it's very annoying. Any solution is greatly appreciated.

steve said...

I have windows vista and i do not know there "run" is so could you help me please.

Anonymous said...

steve when you open your start up window with all your programs, games etc, at the bottom it says 'start search'. type run into there and it will come up with it.

Burnley FC

That Guy... said...

STILL doesnt work keep signing out and the file comes back!!!!

Anonymous said...

steve, the run file is is ur accssories folder

by the way it worked for me :) Thanks

Add said...

if your using vista you dont even need to type it in run you just type it in the start search bar and it comes up

Amraks said...

that folder is meant to come back. you know why?

Cause its something that msn creates on default also its the msn cache of every detail about your msn account.

So stop saying the folder keeps coming back, your obviously not computer orientated nore have any knowledge, your internet could be dropping out with out you having a clue.

so stop jumping the fucking gun and blaming Microsoft, cause 90% of the time its the users fualt for being a dumb arse and in a hurry.

so fucking stop whining u pieces of shit and take some computer lessons.

Anonymous said...

This is Really annoyin
Evrytime i sign on msn it disconnects me nd is saying lost connection and reconecting again
it reconects me and works for a few seconds but wont let me talk to anyone and cuts off again.
I tried that thing and still doesnt work!!:@

How can i get it to stop now!!

Anonymous said...

apparently you can install penguin msn just look it up on google fixed my m8s msn :) hope ive helped sum

rockaby said...

Hey i have this problem
When i open any messenger program it closes the whole window after about 5 seconds it also does the same if i go onto a messenger on the net.. what do i do.. :'(

Anonymous said...

....... darn.. i jus want my hotmail back... is there a way?

Martina said...

MSN keeps disconnecting ... for last few days. Thanks god I've found this amazing site!!!

Anonymous said...

worked for me

thanks a lot.

saved loadsss of hassle :P

ReAd_It_Nd_WeAp said...

Look ok people need to stop getting so worked up like amraks.

Try doing it a couple of times if the folder keeps coming back. Try deleating it when signed out of msn

Anonymous said...

I got and without noticing I opened it it was smth about party images from a friend and of course its a virus and disconnects me every once in a while from MSN messenger any ideas how to get rid of it?

Anonymous said...

IM SO FURIOUS WITH THIS MSN LIVE!! my dad just bought a new computer, and we installed it. and blah blah blah. so one day ( 3 days ago ) im chatting online, and msn signs me out after being on it for about 4 minutes? and it says it " lost connection and is reconneting" but when it reconnects, it disconnects within 5 minutes?
HELP
PLEASE.
ILL LOVE YOU FOREVER.
email me a fix.
erica_marchese3@msn.com

Anonymous said...

Wow it works for me. Thanks a lot!
You rock!!!

Anonymous said...

IF THIS DOESNT WORK YOU HAVE TO SIGN IN
CLICK TOOLS > OPTIONS > PRIVACY
THEN REMOVE THE TICK IN THE BOX THAT SAYS "ONLY PEOPLE ON MY ALLOW LIST CAN SEE MY STATUS AND SEND ME MESSAGES"
IT KEEPS IT ON FOR A LITTLE LONGER THO MINE DOES KEEP SIGNING OFF OCCASSIONALLY

Anonymous said...

"So stop saying the folder keeps coming back, your obviously not computer orientated nore have any knowledge, your internet could be dropping out with out you having a clue.

so stop jumping the fucking gun and blaming Microsoft, cause 90% of the time its the users fualt for being a dumb arse and in a hurry.

so fucking stop whining u pieces of shit and take some computer lessons."

So said Amrack ... SHUT THE FUCK UP! It should NOT be up to us to solve a problem that's not even our flipping fault. Fucking MSN ... Fucking Microsoft. I hate them both SOOO much. PS the thing didnt work :(

Anonymous said...

CLICK TOOLS > OPTIONS > PRIVACY
THEN REMOVE THE TICK IN THE BOX THAT SAYS "ONLY PEOPLE ON MY ALLOW LIST CAN SEE MY STATUS AND SEND ME MESSAGES"

Follow these steps and it fixes it worked for me!!

Charlie (ibbo106@hotmail.com said...

Yo my msn is fixed and working perfectly (even better than before) thanx guys :) keep up the good work :P

lian said...

thnx msn has bin doin ma head in now it finally works x

Anonymous said...

This worked for about 2 wweeks, untill it suddenly kept signing in and out again. I deleted the file again, but it is STILL coming back.
Its obvious no one on MSN is fixing this, but i can sympathize with the rest of you who are having troubles.
Lets hope someone else finds a solution.

Anonymous said...

MSN need to wake up and realise that people are having these problems. I thought it was just something wrong with my computer but am shocked that it is happening to so many people and MSN havent done anything to try and fix it.
Hopefull this will work

Anonymous said...

i have to keep on pressing start and keep on deleting it. it prevents me from chatting!! it also says theres a script error with windows live. IS THERE ANYONE WHO CAN HELP ME PREVENT THE FOLDER FROM COMING BACK AND THE SCRIPT ERROR!!! i hardly get to talk on msn =[

Anonymous said...

1) Click Start, click Run, type gpedit.msc, and then press ENTER

2) Double-click the following items to expand them:

Local Computer Policy

Computer Configuration

Administrative Templates

Windows Components

Windows Messenger

3) Double-click on the option "Do not allow Windows Messenger to run", and then click Enabled.

4) Click OK, and then close the window

It honestly solves the problem

Anonymous said...

SORRY, your solution didn't work when i tried. any other solutions? my msn keeps disconnecting after i close windows live today if that helps. PLZ HELP ME

Anonymous said...

Hey,
Just done this and it is working so far
Thanks so much!!
Hopefully it continues to work

Colin said...

Hey I also have been having lots of problems with live messenger i can stay signed in for hours but as soon as i talk to anyone it signs out.. but then again iv tried the other things on this blog but i have had no luck! but when i tried typing gpedit.msc thing but it says it could not find "gpedit.msc"

anyone have any ideas??

Colin said...

I found this on another site and it worked for me!

Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 MSXML3.dll

Hope it helps!

Anonymous said...

Delete Msn From You Pc, Then Re-Download It It Should Work , Worked For Me Using Windows Vista

lauren said...

i had this and i fixed it by;

Go on control panel
Add or remove programs
right click/click on "click for support information" on windows live messenger and do the same for windows live sign in assistant

now it'll all work :)

Eric Cooper said...

u didn't say what to do after that

Anonymous said...

If any1 here is using Zone Alarm simply make sure all IM security is off and any spam protection within the IM security page is also off.

Fixed my problem which was instantly disconnect me the second i wrote a message.

Anonymous said...

wooooooo it works..thank u!!!

Anonymous said...

Thanx about the zonealarm help

(( Bigg. Muchh. )) :D:D

Anonymous said...

Zone Alarm help worked very well for me thankyou SO much. xD

Anonymous said...

can you give me the steps on how to do that

Anonymous said...

DOWNLOAD WINDOWS PLUS!!!! MINE NOW WORKS!!! =D xoxoxo

Anonymous said...

hi all, i tried the "%appdata%\microsoft. it works perfectly but when i switch off the PC, it happens to disconects again when i start to chat or simply when i sign in. Do you have a solutions for this guys?
Needed help please.

Anonymous said...

This is just a fucking garbage IM that drops the internet way to much. and to anyone that says it's my internet is retarded. It only drops when I use msn. I'll go back to fucking yahoo before I use this shit again. the only good thing microsoft has is the xbox.

-Jesse

Moe said...

I'm using the Windows Live 9 Beta..
At first everything was great..
Then everytime i'd open the messenger window, it would sign me out!! then reconnect.. Ridiculous!!
I shut down messenger and deleted the MSN Messenger folder, restarted my messenger, signed in and now it works fine.. Weird.. I had "remember me" and "remember my password checked".. I unchecked them and rechecked them after the restart.. I dont know if that helps.. Gluck everyone.. And Thanks for the tip.. Im diggin it

no one really... said...

ok well call me an oldie or whatever i dont really give a dam but the thing is, is that my msn (old msn no display picture, cant send things to friends with live etc) sometimes decides to be gay with the following reactions: 1 it signs out randomly and then says it cant detect anything, 2 the help topics have no troubleshooting advice let alone a solution and 3 the help topics lead me to a site which said something along the lines of "all servers are up and running". Now you think this is the start of my problem...well it aint...once it signs out it tries logging back in and it fails...now at this point a window opens up and says "would you like to retry logging in" so naturally i type my password, 3 minutes later says something along the lines of "unable to sign in check to see whether the you internet provider is connected to the internet" or something and then... you have to quite literally wait until msn stops being gay hence it logs in finally after 2-4 hours...my problem, my delima is that i cant find any information relating to this problem and i highly doubt posting my problems to a page which is loaded with comments will help...but its worth a try...

Anonymous said...

Another way is to go onto IE click tools go on connections then lan settings and tick the automatic config checkbox

Briony said...

Helloo Guys, my msn was doing it for a year it was soo annoying my dad rang up loads of people we done what they said buti still got disconnected, then my dad emailed aol and they sent us this back ;

Click Start, then Run, and enter the following:
regsvr32 softpub.dll
( remember the space after 32)

it worked for me i hope it works for you,! (:

The knack said...

I got mine working flawless, upgraded to Gnu/Linux

Anonymous said...

1) Click Start, click Run, type gpedit.msc, and then press ENTER

2) Double-click the following items to expand them:

Local Computer Policy

Computer Configuration

Administrative Templates

Windows Components

Windows Messenger

3) Double-click on the option "Do not allow Windows Messenger to run", and then click Enabled.

4) Click OK, and then close the window

It honestly solves the problem

^^^^
This worked like a charm for me...Thnx

Anonymous said...

ok never mind...it worked for a few hours lol

wtf this is annoying.

Anonymous said...

Ok so i uninstalled it, and re-installed it, and so far that has worked....we will see how it goes

Anonymous said...

Amrak, you need to pay attention to your computer lessons.

1. The cache that MSN savee for everything is the code MSN writes. So if the folder deleting works, tha tmeans MSN is writing a wrong code and saving it. That also means once you get back on MSN (The folder will appear), that if it writes the same code, then yes the problem will not be solved.

2. It IS Microsoft's fault. Internet cannot go out and my download still continue perfectly, and load pages flawlessly, yet watching my MSN log in, log out, log in. So it's not our very different internet providers, it is our same MSN that's the problem. Microsoft will come out with a patch/update to fix it. Until then, just bear with it. Or keep surfing for a fix.

Anonymous said...

Oh, and Not allowing MSN to run would be like fire-walling it. IF you do not allow to run, then it just won't run.. You won't have to worry about disconnecting, because you won't be able to connect to start with. >.>

Anonymous said...

"2. It IS Microsoft's fault. Internet cannot go out and my download still continue perfectly, and load pages flawlessly, yet watching my MSN log in, log out, log in. So it's not our very different internet providers, it is our same MSN that's the problem. Microsoft will come out with a patch/update to fix it. Until then, just bear with it. Or keep surfing for a fix."

I have exactly the same problem.
This solution does not work.
I really hope they realise how many people currently do have this problem. It is SO annoying!

Anonymous said...

Anonymous said...
Oh, and Not allowing MSN to run would be like fire-walling it. IF you do not allow to run, then it just won't run.. You won't have to worry about disconnecting, because you won't be able to connect to start with. >.>


In the gpedit the thing that they are telling you to disable is not Windows Live Messenger, it is windows messenger. They may sound the same, but in fact are different.

TehCodehzor said...

Thanks for this fix, worked perfectly for me. Haven't had it sign me out since I deleted those files.

Anonymous said...

So what wud u say the overall conclusion to fixing it is , cuz i keep having the problem.

Chris said...

Why dont you create a file called msn messenger so then the other file cant replace it and come back as there will be one already there.

Anonymous said...

Well, once you delete it you must clear out your recycling bin on your desktop. It will get rid of it FOREVER. It didn't work the first time, but did when I actually got rid of the file.

Anonymous said...

every couple of minuets msn keeps signing me out even in the middle of a convo its really irritating. I dont get any error messages or it doent say iv signed in someware else. could someone plz help me

Anonymous said...

why can't MSN wake up and fix this problem?
I know my computer probably has some kind of virus, but it shouldn't affect my msn.
I try the %appdata%\microsoft thing, and the FILE KEEPS COMING BACK. It's probably a routine of opening msn, typing in that in, pressing run and deleting that folder. And I hate doing that every time.
PLEASE PLEASE HELP ME :)

Anonymous said...

yeah the same happened to me,
i deleted it
a minute later it signed me out and the folder was back
why are there any problems to begin with?!

thanks for the help tho

Anonymous said...

@Amraks
go learn to spell, retard.

working so far, thankyou.

Anonymous said...

i sign into windows live messenger and 2 minutes later it signs me back out again how do i stop this?

Anonymous said...

I am having the same freaking problem for the past 3 weeks. I tried this but it is not working!!! Can someone help please.

callum said...

how do I do this though?

callum said...

how do I do this

denis said...

i only can appear offlone... who has the same problem with me?? when i change it to "available", it will signing out automatically... who can help me?? i have try all the suggestion above, but these do not work... please email to deniscyc@hotmail.com if u can help me...

Anonymous said...

didn't work :(

Anonymous said...

my MSN keep disconnecting after I sign in as available but if I sign in as appear offline, it works normally. i installed the new updates but it still doesnt work. PLEZ HELP!

Anonymous said...

I am experiencing same problem for past 3 weeks and so are couple of my friends, tried everything but just doesnt work.

Pls help guys if anyone has solution.

Samantha said...

It didn't work for me :(

Nobody said...

just tried this, so far so good.. :O

Anonymous said...

heyy
i have tried al the solutions on this page but it still doesnt seem 2 work
enybosy that can help me plzzz
:D:D
its reli annoyin just keeps signin me out bout 5 seconds afta i sign in :@:@

viper said...

yes exactly the same problem here signin in as offline is fine as soon as i go online it signs out will sum plz help many thanks

Windows Hater said...

Wow screw this. I'm getting a Mac. This didn't work.

Anonymous said...

just use the older msn

trae_ said...

Users on other communities have found that the groups they were in were the problem. Haven't found out much about it but try leaving the contact groups you are in and restart MSN. Can't verify that it works 100% but my MSN has stopped disconnecting since I left the one group I was part of.

Waiting to be invited back into the group to see how the client behaves.

traesko said...

Oh hai. It worked.

So, the solution for me was to leave the group I was in, restart MSN and join the group again. Haven't been disconnected since.

Anonymous said...

The folder deletion worked for me 24 hours and no disconnect, good work.

Anonymous said...

ummm....i tried this several times but it juz doesnt seem 2 work....and when i have inserted my username and password, i cant even sign in and i have 2 retry a few times(evrytime i try signing in this happens)...but sometimes it still doesnt sign in.... argh!

Anonymous said...

it didnt cum with operating system 4 me

Anonymous said...

FIXED!! I had the same problem and I figured out a solution. I uninstalled Norton 360 and now Windows Live Messenger works perfectly, which was odd because even when I disabled the virus and firewall protection of Norton 360 I still had the problem, only when I uninstalled the whole program did it fix the signing out every 10 seconds issue. I REALLY hope this helps everyone else, because it was driving me crazy and I've seen tons of people with the same issue.

Anonymous said...

damn it doesnt work !!!!!!

Anonymous said...

delete the normal msn! not the windows live!

Anonymous said...

hey i tried the instructions and it seems to have worked

Anonymous said...

I've tried to sign in offline and it still doesn't work! I've reinstalled windows live so many times, and i still have the same problem. Whats there to do? And i've tried all of the suggestions but nothing..

Anonymous said...

I dont know what is wrong but whenever i sign in, my internet will get disconnect. I tried it on my other msn and it work fine and it does not get disconnect, but the msn that i mostly always get disconnect right away. =/

Seemz said...

hey. i think it worked for me. messenger is stable now after deleting the msn messenger folder

thanks

Anonymous said...

I have tried everything listed above for PCs and none of them work, I am using a Toshiba Windows Vista Laptop, please help! everytime I sign in, even as offline, Windows Live Messenger signs me back out.

Katelynn Sherwood said...

kay, i totally didn't understand what to do.. it was all a language i didn't understand haha.. it's really confusing.

I never had a problem with my msn until i set it to sign in atuomatically, then it was signing in and out all the time and it got really annoying..

i changed it back so that i sign in and out myself.

so far, i haven't had any problems and it's been a few hours :)

Anonymous said...

what do you go onto to do this ?

Anonymous said...

you guys could just delete the folder immediately right when you log in/into other/an account/accounts. Then u wont have to worry about anything! come on dont be so lazy it only takes like 2 seconds.

jamesharrison424 said...

Tried this, GREAT! thanks alot.
by the way, if this works for you to spread the word i just left the steps in my msn contact name and description :)

Gabby said...

WHAT DO YOU GUYS GO ON TO ?
SO THEN I CAN PRESS RUAN AND STUUF...


HEEELP :(

Anonymous said...

i gave up i tried all the solution and none! is working just use e buddy!

Anonymous said...

Heeyy Guys :D if you have a belkin wireless router like i doo thats the problemm, go to the homepage for the router (192.168.2.1) or suming of the sort :L andd login, pasword is normaly nothing :L go to channel and ssid and if there is anything along the lines of turbo mode and extended rangee, enable them bothh :) it workks :)

Jason said...

solution diddnt work.

Ednelson(Brasil) said...

IT'S WORK FOR ME!!!!! THX THX THX!!!

Anonymous said...

It comes back everytime you add someone, i just realised.

So it works when you delete the folder, but it comes back as soon as someone new gets added to your list.

Anonymous said...

Can someone help? i dont understand what to do :/ ive clicked start and put the code in the little box and it brings me to the folders, but i dont know what i do then, or even if that is correct. so can someone help?

Anonymous said...

went thru most of the advice on here and got there eventually, not sure what fix sorted it but 1 of them did.

Good page this, I will be showing it off :D

Anonymous said...

i am still having problem.. keep signing in and out for my whole company user.

Anonymous said...

hey everyonne

if you go onto start then right click and click run as..then click off the protection programme...
it worked for me...that option can make it sign out if its during a convo becos it might think its a virus...anyway ill stop blabbing..

hope this helped yooh guys

Anonymous said...

turn your internet box off and back on it worked for me. My msn was logging me off for like 3 days, i tried this and it worked.
(: x

Anonymous said...

I have tried all these solutions for my Windows Live Mesenger ( Windows 7) and non worked except for the ;last one.

Start>All Programs>Windows Live

Right-Click On Windows Live Messenger

Select "Run As Administrator".

Have not been logged out ever since.

Good Luck.!

Anonymous said...

it doesn't work anyone can help pls? my msn keep close after i sign in.

Ferzy11 said...

It's easy i got an easy answer for this...

(For Windows 7 32-bit/64-bit)

Step1: Go to start and at the bottom there is a typing area, type
%appdata%\microsoft and then open the Microsoft folder.

Step2: After you open the folder search for the folder named MSN messenger.

Step3: Cut the folder and paste it to your desktop.

Step4: At the desktop, you open the folder and delete the 2 files under the folder and rename the folder.
----------------------------FINISH-----------------------------
(For Windows XP and Widnows Vista)

Some errors may be found here because I got long time wihtout using windows XP and windows Vista!

Step1: Go to Run and type
%appdata%\microsoft, then click the folder and click ok.

Step2: After you open the folder search for the folder named MSN messenger.

Step3: Cut the folder and paste it to your desktop.

Step4: At the desktop, you open the folder and delete the 2 files under the folder and rename the folder.

Anonymous said...

Thank You Ferzy11!!! you Rock my friend!!!

Anonymous said...

Thank You Verry muuuch Ferzy11!!! it worked 4 me!

Ferzy フェルナンド said...

[Windows7]


Step1: Open Start
Step2:At the Bottom type %appdata%\microsoft
Step3:Then Open the Folder Microsoft
Step4:After Cut or Drag the folder to the Desktop.
Step5:Delete one by one the files inside the folder.
Step6:Change the name of the folder inside to anything.


[WindowsXP and Windows Vista]



Step1: Open Start
Step2:Open Run and type %appdata%\microsoft then click OK
Step3:Then Open the Folder Microsoft
Step4:After Cut or Drag the folder to the Desktop.
Step5:Delete one by one the files inside the folder.
Step6:Change the name of the folder inside to anything.


Thank You For Reading!!!
Wait it Works 4 U.


Credits by Ferzy11 and MSN Error Blog spot!

Anonymous said...

thank's man, it works but you must restart your computer first.

Niall K said...

When you delete the appdata folder it stops disconnecting but then it creates and empty folder and the problem starts again.

I don't know what causes it to make the folder again, nor do i know how to stop it.

If you delete the msn messenger folder a new one is made, if you rename it same happens again.

If you make it hidden it does nothing and it's already read only.

This fix is on the right track but didn't help over all.

Anonymous said...

ok so ther weired thingis that when i delet it is works but then when i clear recycling bin so its totally gone from computer it starts logging me out agein

Anonymous said...

So i sign in and evrytime i try to chat with someone or someoen tries to chat with me it come up with this script error on page thing and wether i press yes no or the x in the corner it just signs me out and closes msn.

Anonymous said...

didn't work for me. How sad that its still stuffing up after 2 years!!!!

Ashish said...

I was having the same issue. I was able to figure a half was word around. IF i log in with "invisible" status i dont get logged out. But if i change the status to anything other than "invisible" it logs me out. this atleast makes it usable.

Anonymous said...

i have had it with M.S. Junk
next computer will be an Apple!!

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