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Fix 8001012e Windows Live Messenger Error

8001012e

Before following these steps make sure you have the latest Windows Live Messenger (MSN) installed, although most of the time 8001012e error is not related to your WLM.

If you use an older version of MSN follow these steps:
- Exit MSN
- Go to start button then click run or simply hit Windows keyboard button + R to open Run
- Type following: %appdata%\microsoft\msn messenger and hit enter
- Deleted all folders and files located in this path

If you use Windows Live Messenger follow these steps.

Method for Windows XP users:
- Exit Windows Live Messenger
- In Tools Menu check Show hidden files and folders
- Navigate to those paths and delete every subfolder or files

C:\Documents and Settings\Your Windows logon name\Contacts\Your Messenger e-mail address
C:\Documents and Settings\ Your Windows logon name \Local Settings\Application Data\Microsoft\Windows Live Contacts\ Your Messenger email address

Method for Windows Vista users:
- Exit Windows Live Messenger
- In Tools Menu check Show hidden files and folders
- Navigate to those paths and delete every subfolder or files

C:\Users\Your Windows logon name\Contacts\Your Messenger e-mail address

C:\Users\Your Windows logon name\AppData\Local\Microsoft\Windows Live Contacts\Your Messenger e-mail address

If none of these method listed above won't work run best registry fix tool.

28 comments:

Anonymous said...

Works like a charm! 8001012e error is finally past! Thank you msn errors team!

Cooper Snow said...

Tried deleting these hidden profile and still have the problem. Where is this registry fix???? God this is the most incovenient error I've ever had.

Anonymous said...

HELP ..


Where is the Tools Menu ..??

Anonymous said...

I can view my icons when I pick it,however, once I hit the return, can only see the keyboard shortcut.

Anonymous said...

the registry fix doesn't work too... what do I do, It says I have to register the full version for the problem to go away...and it's costy...can you please help me? my Email is: Guy210690@hotmail.com
I have this error over a month now! please I am in need of your help!

Anonymous said...

It still doesn't work ! :O Heeeeelp

Anonymous said...

........ it still doesnt work. Why the hell did they change windows messenger i hate it

Anonymous said...

i have vista and im from greece and dont know where is this Tools Menu plz i need BIG help im with this problem (Error 8001012e) like 2 months and i cant take it anymore >.< plz if u could help me making a tutorial video or something like that... T_T plzzz

Anonymous said...

it doesn't work for vista :(

Someguyswhoneedshelp said...

Today, I received a message saying I need to download new version of msn live, which
is I guess 2009, to sign in messenger, I have clicked yes so it downloaded new
windows live messenger, then I tried to sign in but I received error 8001012e, I
searched for it and discovered then lots of users had and having same problem. I
need your assistance to solve the problem but please be clear and explain the
solution step by step

Anonymous said...

what tools menu. TO BE HONEST. i cant find it. where the hell is it talking about i thought this is suposed to be a help site?!? be more specific for the blondes!!

Anonymous said...

I am having this problem since 2 months and i am not getting any solution.. and i had tried the solution that was given here but nothing.. so bad.. and by registry cleaner, it shows a lot of entires n ask to buy the software.. Pls help me..
acharya.9999@gmail.com

Anonymous said...

it doesn´t works i have the same problem and i do everythink and the problem doesn´t disapier

Anonymous said...

the error 8001012e in my computer is related to unicode settings, when i have it changed my msn 2009 don't open, but if use the defaultlanguage it works normaly.
This is a problem for me since I don't have an Japanese Windows, and always use regional setting in this language. There's a fix for this?

@ Ali said...

Mee too i had tried the solution that was given here but didn't work at all. I bought registry cleaner, after it showed a lot of entires in it report BUT THAT DIDN'T WORK TOO
FOR GOD SAKE IS THERE ANY KIND OF SOLUTION
I HAVE WINDOWS 7

Anonymous said...

i have windows 7!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Anonymous said...

big news-i have the same problem :P I think that Messenger's new creators are "verry funny people" So is there solution or i will have to say good bay to my WLM???

Anonymous said...

For Tools Menu, You'll Have To Go To A Folder And Press Organize Which Is At the Top Left Of The Folder. After That Point Your Mouse Over To Folder And Search Options. Go Over To "View" And Check on The Circle Which Says "Show Hidden Files And Folders"

Anonymous said...

i dont know where is tools menu and i have windows vista plz plz help me solve my problem!!!i want to use hotail but i cant! plzz help me solve!!

Anonymous said...

error code 8e5e0158... i can't find it on the list need help plz...

I said...

Mine says failed because the service is temerarely inavail. But it IS errror 8001012e,it even says. When I click fix it takes me to a spanish site that makes NO sense!

Anonymous said...

I solved it... tried registry fixing and deleting files, none of it worked. It's some unicode problem thing... YOU HAVE TO GO TO START>CONTROL PANEL>REGIONAL AND LANGUGE OPTIONS>ADVANCED and then set the LANGUAGES FOR PROGRAM THAT UNICODE DOESN'T SUPPORT and set it to the language your msn has... it's the language your error keeps popping in!!! Hope it works for you... It took me 2 months to figure this one out!

Mohamed Firdous said...

All of those are not worked.i make onether user accounts and i transfer all datas from my old account and now it;s work fine

Mohamed Firdous said...

Creat new user accounts and transfer all datas into that.

Sukhdeepak said...

Thanks a lot for providing such a useful information. I was looking for this information

memo600078 said...

i have big problem ,,i'm tierd i can not download windows live really i hate it plzz help me,,,,

memo600078 said...

i can not download
windows life ,,,, i'm so tired really i hate it

plezzz help

Anonymous said...

More specific please.. What do you mean by 'those paths' for the 3rd step?

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